The Challenge

Aircraft Maintenance Engineers speak a highly technical language, but the people we work with—Pilots, Cabin Crew, Operations Staff, Managers, and Customers—often don't. Communicating technical information clearly can be challenging, especially when English is not your first language. Misunderstandings can affect confidence, teamwork, and operational efficiency.

How we'll help

Through realistic airline and MRO scenarios, you'll learn practical techniques to communicate technical information with clarity and confidence. We'll explore real-world communication challenges and provide simple, effective strategies you can apply immediately in the workplace.

Who will benefit?

This introductory course is ideal for:

• Aircraft Maintenance Engineers at any stage of their career.
• Engineers whose first language is not English.
• Engineers new to Australia preparing for careers with airlines, MROs, or CAMOs.
• Anyone looking to improve communication with Pilots, Cabin Crew, fellow Engineers, and other Aviation Stakeholders.

MEET YOUR INSTRUCTORS

Jerry Edwards

Multi Rated LAME with 28 years of International Airline/MRO experience (has worked in many geographical locations around the world), holds a Masters in Aviation Management (UNSW), former Quality/Safety Manager, Airline Technical Rep, a passionate Trainer + a life long learner with a deep passion for all things aviation.

My goals for you at this event are:

• To make you aware of the intrinsic importance of communication
• To address challenges faced by engineers (language barrier spoken/ written).
• To demystify the articulation of technical communication to non technical people.

By the end of these sessions, you'll have the confidence and practical communication skills to communicate more effectively, navigate workplace interactions with greater clarity, and take the next step in your career—whether that's a new role, a new company, or greater responsibility.

Chris Christodoulou

EASA and CASA Form 4 holder in various roles in Maintenance, Engineering and in Training within the aviation World.  Perpetual giver, Mentor, Instructor, Course Developer and Founder of the Part 66 AME Community.

My goals for you at this event are: 

• To highlight how easy it is to confuse yourself or others in aviation
• To arm you with some basic tools to be able to confidently manage the paperwork
• To help you communicate accurately and efficiently

By the end of these sessions you will have some basic tools / notes / procedures to apply in your daily job in standardised fashion - regardless of position or company.